Privacy Policy: Sathfere Matrimonial Services

1. Who We Are

Our website address is: [https://sathfere.com/]. Sathfere is a premier matrimonial service provider offering both digital matchmaking through our online platform and personalized consultant through our offline services. We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

To provide you with the best possible matchmaking experience, we collect the following categories of information:

• Personal Identity: Name, age, gender, marital status, and photographs.

• Social Background: Religion, caste, mother tongue, and family background.

• Professional Details: Educational qualifications, employment status, annual income.

• Contact Information: Mobile number, email address, and residential address.

• Verification Documents: To maintain the integrity of our platform, we collect IDs for verification.

3. Hybrid Service Model (Online & Offline)

Sathfere operates on a hybrid model to ensure maximum reach and security:

• Online Platform: Data collected via our website is stored on secure, encrypted servers.

• Offline Services: For members who opt for offline matchmaking, our experts use your data manually to find curated matches. This data is handled with the highest level of confidentiality.

4. Data Visibility and Privacy Control

We operate a tiered access system to ensure your contact information is only shared with serious, verified individuals:

• Guest Visitors: No personal or profile information is accessible to unregistered visitors.

• Registered (Free) Users: Access is highly restricted. Profiles of other members will appear Locked. You cannot view contact details or send interests.

• Silver Plan Member:

  Members can send only one (1) interest to a potential match. Your Phone number and email address remain Hidden.No other member can see your contact info without your explicit permission.

• Diamond Plan Member :  Members can view the contact details of up to 20 profiles for 1 month and 21 days.

• Premium Plan Member:  Members have unlimited access to view contact details and profiles for 3 months and 10 days.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data is only shared:

• When required by law or legal proceedings.

• For automated services such as spam detection and website analytics.

6. Cookies and Tracking Technology

We use cookies to enhance your browsing experience, remember your login preferences, and analyze our website traffic. You can manage your cookie preferences through your browser settings, though some features of the site may not function properly without them.

7. Data Retention and Your Rights

• Retention: We keep your data as long as your account is active or as needed to provide you with services.

• Your Rights: You have the right to access, edit, or delete your personal information at any time. Upon a deletion request, we will remove your data from our active database, except for information we are legally required to retain.

8. Security Measures

We implement industry-standard technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is 100% secure.

9. Contact Us

For any questions regarding this Privacy Policy or your personal data, please reach out to us:

• Email: Sathfere7@gmail.com

• Office Address: Villa No. 10, First Basement, Block-B, Charmwood Village, Eros Garden, Faridabad, Haryana — 121009 (INDIA)

Thanks,

Sathfere